Shipping policy

Shipping Policy

At The Virginia Roses, we take great pride in ensuring that your flowers arrive fresh, beautiful, and on time. Our shipping policy is designed to provide clarity on delivery timelines, fees, and more, so you can enjoy a seamless experience when ordering with us.

1. Delivery Areas
We currently offer delivery within the United States. Please check our delivery area during checkout to confirm if we deliver to your address.

2. Delivery Timeframes

At The Virginia Roses, all orders are shipped on a standard delivery basis. We do not offer same-day delivery or guaranteed delivery dates.

  • Processing Time: Orders are typically processed and shipped within 48 hours.

  • Transit Time: Delivery generally takes 3–7 business days after shipping, depending on the carrier and destination.

Please note that delivery dates cannot be guaranteed, as shipping times are determined by the carrier. The Virginia Roses ships orders FOB Shipping Point, meaning ownership and risk transfer to the customer once the package has been handed to the carrier.

If you have a special occasion in mind, we recommend ordering early to allow sufficient time for carrier handling and potential delays.

3. Delivery Fees
Shipping fees are calculated based on the delivery location and the size of the order. You will be able to view the exact shipping costs during checkout before completing your purchase.

4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information to monitor the status of your delivery. You can track your order using the provided tracking number.

5. Packaging
We take extra care in packaging our roses to ensure they remain fresh and undamaged during transport. Our flowers are wrapped with protective materials and placed in sturdy boxes to prevent any harm during shipping.

6. Delivery Issues
While we strive for perfection, unforeseen circumstances like weather conditions or delays with courier services can occasionally impact delivery. If there are any issues with your delivery, please contact us immediately, and we will work to resolve the situation as quickly as possible.

7. Signature Requirement
To ensure that your flowers are delivered safely, a signature may be required upon delivery. Please ensure someone is available to sign for the package. If you are not available, the courier may leave a delivery notice or attempt redelivery.

8. International Shipping
Unfortunately, at the present time, we are unable to ship internationally. Check back periodically as this may change in the future.

9. Address Accuracy
Please ensure that all delivery addresses are correct at the time of purchase. The Virginia Roses is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

10. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns on flowers. However, if there is an issue with the quality of your flowers upon delivery, please contact us within 3 days so we can resolve the situation.